Whether you're traveling for leisure or business, you'll appreciate the benefits and coverage Allianz Global Assistance Travel Insurance plans can provide. We helped over 25 million people last year plan for the unpredictable with financial protection and 24/7 support from our travel professionals around the world.
Simply select a travel insurance plan below that best meets your needs or Get a Quote to compare them side by side.
At Allianz Global Assistance, their single trip travel insurance offerings range from the affordable and simple Essential plan, which is suitable for travel within the United States, to the Classic Plan, which is designed for families and individuals traveling abroad who may experience any number of unforeseen challenges and inconveniences.
Why do I need travel insurance?
Just as you have home or car insurance, travel insurance is no different, by protecting the investment you make in travel plans. Travel insurance can protect your financial investment (up to the amount of your policy limits) should your trip be cancelled or interrupted for a covered reason, as well as provide additional benefits like baggage protection and emergency medical and dental coverage.
What is included under non-refundable costs?
Non-refundable costs include your trip deposits/payments that would be lost if you had to cancel for a covered reason prior to trip departure. Some examples include cruise, tour and airline ticket costs. Be sure to consult your travel coordinator to determine what costs are non-refundable for your particular trip as cancellation policies vary.
What does travel insurance cover?
Travel insurance can provide benefits for a number of situations that may occur before your during your trip, including:
For definitions of these terms, please click here.
Note: not all plans include each benefit listed here. Please see the Certificate of Insurance/Policy for terms, conditions, and exclusions.
What will the 24-hour Hotline Assistance do for me?
Our 24-hour hotline is staffed with multilingual specialists who can help you with all types of situations from anywhere in the world, from reporting lost baggage to getting emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash in case of emergency and guarantee payment to gain admission into a hospital.
If I cancel my trip, do I get my money back?
Trip cancellation coverage gives cash back for prepaid, nonrefundable payments if you have to cancel your trip for one of the reasons covered by your policy. Some reasons include sudden covered medical emergencies, financial default of a covered airline, cruise line or tour operator, employer termination, terrorist incidents, and jury duty. Some reasons for cancellation aren't covered, such as changing your mind about taking a trip or other things not named in your policy/certificate of insurance. Not all plans include trip cancellation coverage. Please see the Certificate of Insurance/Policy for terms, conditions, and exclusions.
If you cancel your trip for a covered reason, you must notify your travel supplier(s) within 72 hours of the cancellation.
Who provides the insurance for these programs?
Insurance benefits underwritten by BCS Insurance Company, Jefferson Insurance Company or Nationwide Mutual Insurance Company and Affiliated Companies, depending on insured’s state of residence and plan type. Plan(s) may not be available to residents of all states. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Non-insurance benefits/products are provided and serviced by AGA Service Company. Consumer is responsible for charges incurred from outside vendors for assistance or concierge services. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA
Can I change the details of my insurance policy?
Yes, as long as you have not already departed on your trip or filed a claim. For fastest service, visit our online policy management tool.
How do I get another copy of my policy documents?
You can request an additional copy of your policy documents by visiting our online policy management tool.
How do I cancel a policy?
For fastest service, you can cancel your policy by visiting our online policy management tool. For a full refund of your premium, you must cancel within 10 days of your policy purchase and have not filed a claim or departed on your trip.
Published Sep 06, 2018
Please note that these summary explanations are solely intended to help our customers file a claim, and should not be used to interpret coverage. Not all of these benefits are included in every Allianz Global Assistance travel insurance plan. For official definitions regarding coverage, as well as the maximum limit for each benefit, please refer to your policy documents.
Trip Cancellation – reimburses your prepaid, non-refundable expenses if you must cancel your trip due to a covered reason.
Trip Interruption – reimburses you for the unused, non-refundable portion of your trip and for the increased transportation costs it takes for you to return home if you must interrupt your trip due to a covered reason.
Emergency Medical / Dental – provides benefits for losses due to covered medical and dental emergencies that occur during your trip.
Emergency Transportation – provides medically necessary transportation to the nearest hospital or appropriate facility following a covered illness or injury.
Baggage Loss / Damage – provides reimbursement for loss, damage or theft of baggage and personal effects.
Baggage Delay – reimburses the reasonable additional purchase of essential items during your trip if your baggage is delayed or misdirected by an airline, cruise line or other travel service provider for a specified amount of time. Some plans offer a fixed inconvenience payment of $100 after a covered baggage delay.
Travel Delay – provides reimbursement for additional travel and lost prepaid expenses if your trip is delayed for a specified amount of time for a covered reason. Can also reimburse additional transportation expenses if you miss your cruise or tour because of a covered delay. Some plans offer a fixed inconvenience payment of $100 after a covered travel delay.
Change Fee Coverage – provides reimbursement for any fee you are charged to change your airline or rail ticket, if you must change your ticket due to a covered reason.
Loyalty Program Redeposit Fee Coverage – provides reimbursement for frequent flyer mile redeposit fees in the event of a covered trip cancellation or trip interruption.
Collision / Loss Damage - Covers costs if a car you're renting is stolen or is damaged in a covered accident or while it's left unattended.
Travel Accident – provides cash payment for accidental loss of life or limb while traveling.
Sporting Equipment – provides reimbursement, less available refunds, for the actual cash value/repair cost/replacement cost (whichever is lowest) for sporting equipment that’s lost or damaged by a travel supplier, or stolen, while you are on your trip. Coverage is secondary to any coverage provided by the travel supplier.
Sporting Equipment Rental – provides reimbursement for reasonable costs for renting replacement sporting equipment to use during your trip, up to the maximum benefit listed, if your sporting equipment is lost, damaged, or delayed by a travel supplier during your outbound travel, or stolen while on your trip.
Sports Traveler Cancellation/ Interruption – provides reimbursement, less any available refunds, for a sporting fee for a covered sporting activity, in the event your trip is interrupted or canceled due to a covered reason.
* - Please note that these summary explanations are solely intended to help our customers file a claim, and should not be used to interpret coverage. For official definitions regarding coverage, please refer to your Letter of Confirmation and Certificate of Insurance/Policy.